Privacy Policy

At Proudess, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal data when you visit our website or make a purchase from us.

1. Information We Collect:
We may collect various types of personal information, including but not limited to:
- Contact information (name, email address, phone number, shipping address)
- Billing information (credit card number, billing address)
- Order history and transaction details
- Customer account information (username and password)
- Communication preferences (newsletter subscriptions, marketing preferences)
- Technical information (IP address, browser information, device information)

2. How We Use Your Information:
We use your personal data for the following purposes:
- To process and fulfill your orders
- To send order updates, shipping notifications, and customer support messages
- To provide and improve our products and services
- To send promotional offers and marketing communications (if you have opted in)
- To respond to your inquiries and provide customer support
- To analyze and improve the functionality and performance of our website

3. Sharing Your Information:
We may share your personal data with third parties in the following circumstances:
- With trusted service providers who assist in website operations (e.g., payment processing, shipping, marketing). These include but are not limited to Facebook, Instagram, Royal Mail and Shopify.
- To comply with legal obligations or governmental requests
- With your explicit consent

4. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

5. Data Security:
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet can be guaranteed as 100% secure.

6. Your Rights:
You have certain rights regarding your personal data, including the right to access, correct, or delete your information. You can also choose to opt out of marketing communications at any time.

7. Changes to this Privacy Policy:
We may update this Privacy Policy to reflect changes in our practices or for legal compliance. When we make significant updates, we will notify you via email or a prominent notice on our website.

8. Contact Us:
If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at proudess@gmail.com.

By using our website or providing us with your personal information, you consent to the terms of this Privacy Policy.

Last updated: October 2023

Proudess strives to protect your privacy and provide a safe and secure shopping experience. Thank you for choosing us for your online shopping needs.