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Returns Policy

1. The customer is responsible for all return shipment/delivery charges. For product returns that are not a result of a Proudess error, you will need ship the item at your own expense.

All items should be returned to:

London, UK

2. All returned merchandise must be purchased from and returned within 30 days of date of purchase.

3. To return an item as a result of a Proudess error, please contact by email at for delivery instructions.

4. The returned package should include a copy of your receipt for the purchase of the returned product.

5. All orders must be returned in their original packaging to receive a full refund. Used items are not eligible for a full refund.

6. Once the returned merchandise is received a credit will be issued based on the original payment method.